When you create an account on 10techno, play games, or use any of our services, certain data is naturally generated or provided by you. This Privacy Policy clearly explains what data 10techno collects, why it is collected, how it is stored, and how securely it is kept.
10techno believes your personal data is your asset. We act as its guardian — not its owner. That is why 10techno never sells, rents, or uses your data without your permission.
This Privacy Policy of 10techno's Terms & Conditions' Read alongside this document. Together, the two form the legal foundation of your relationship with 10techno.
By using any 10techno service, you are considered to have consented to this Privacy Policy. If you have any objections to any part of it, please reach out to our support team.
10techno collects only the information genuinely needed to provide its services. Requesting or collecting unnecessary data is against our policy.
| Data Type |
Example |
Reason for Collection |
| Identity Information |
Name, Date of Birth, Mobile |
Account Verification |
| Contact Information |
Email, bKash number |
Payment & Support |
| Transaction Information |
Deposit & Withdrawal History |
Financial Records & Audits |
| Device Information |
IP address, browser, OS |
Security & Fraud Prevention |
| Gaming Activity |
Game History & Betting Patterns |
Service Improvement & Responsible Gaming |
| Cookie Data |
Session tokens, preference settings |
User Experience Improvement |
10techno requests a copy of your national ID solely for KYC verification, and it is stored on encrypted servers. This information is never used for advertising or commercial purposes.
10techno uses your information solely to provide you with a better experience. Each purpose is clearly described below:
- Account Management: For registration, login, password recovery, and account verification.
- Payment Processing: To transfer funds to the correct account for deposits, withdrawals, and bonus payouts.
- Fraud Prevention: To detect multiple accounts, bonus abuse, and money laundering.
- Service Improvement: To conduct analytics that improve your gaming experience.
- Contact: To send important updates, security alerts, and promotional offers.
- Legal Obligations: To meet the requirements of applicable laws and regulatory authorities.
- Responsible Gaming: Identifies problematic gaming behaviour and provides support to the members concerned.
10techno Never Your data is never sold to advertisers, rented to third parties, or shared for marketing purposes without your consent.
10techno stores your data on internationally certified secure cloud servers. Our servers are monitored 24/7 and undergo regular security audits.
- Active Account Data: Retained for as long as the account remains active.
- Transaction Records: A minimum of 5 years as required by legal obligations.
- KYC Documents: Securely retained for 3 years following verification.
- Log Files & Session Data: Up to 90 days.
- After a Deletion Request: Deleted within a maximum of 30 days.
Even after account closure, certain financial records must be retained for a specified period due to legal obligations. This is mandatory under Bangladesh's financial laws.
10techno's data backup system ensures that important account information is never lost due to technical issues. These backups are protected by the same security technology.
10techno shares your information with third parties only under strictly controlled circumstances. Those circumstances are outlined below:
- Payment Provider (bKash/Nagad/Rocket): Only the information strictly necessary to process a transaction.
- KYC Verification Services: To a licensed provider for identity verification.
- Game Provider: Minimum data required for game operations.
- Law Enforcement Agencies: Only in response to a court order or valid legal claim.
- Auditors & Regulatory Authorities: To fulfill legal obligations.
Before sharing data with third parties, 10techno verifies their privacy standards. We do not work with providers that fail to meet our requirements.
10techno's providers are contractually permitted to use your data only for specified purposes. They may not use it for their own needs or for profit.
The 10techno website and app use cookies and similar technologies to enhance your browsing experience and ensure the platform functions properly.
- Essential Cookies: Used to maintain login sessions and ensure security. The site cannot function properly without these.
- Performance Cookies: To analyze which pages users spend the most time on and which features are used most.
- Functional Cookies: To remember your language preferences and other settings.
- Analytical Cookies: To gather statistics for improving website performance.
You can block cookies at any time through your browser settings. However, blocking essential cookies may cause some features to not work properly.
10techno does not use third-party advertising cookies. Our cookies are used exclusively for 10techno's own purposes.
10techno uses industry-leading security technology to protect your data. Security is not a luxury for us — it is a fundamental responsibility.
- 128-bit SSL Encryption: All communication between your browser and our servers is encrypted.
- AES-256 Data Encryption: Sensitive data stored in the database is encrypted.
- Two-Factor Authentication (2FA): An additional layer of security for your account.
- Anti-Fraud System: Detects and blocks suspicious activity in real time.
- Regular Penetration Testing: Regular cybersecurity audits conducted by third parties.
- 24/7 Security Monitoring: Servers and networks are monitored around the clock.
10techno's security team is committed to notifying affected users within 72 hours of any data breach. This is in line with international data protection standards.
You can also take steps of your own — use a strong password, enable 2FA, and keep your devices secure. Data protection is a shared responsibility.
You have full rights over your personal data at 10techno. Your key rights are detailed below:
👁️
Right to Access
You can request to know what information 10techno holds about you. Requests are typically fulfilled within 30 days.
✏️
Right to Rectification
If any of your information is inaccurate or incomplete, you may request a correction. This can be done through your account settings or by contacting support.
🗑️
Right to Erasure
You may request deletion of your data when closing your account. However, certain information must be retained for a specified period due to legal obligations.
🚫
Right to Restrict Processing
You may request that your data processing be restricted under certain circumstances. Such requests will be reviewed and responded to within 30 days.
📤
Right to Data Portability
You may request your data in a machine-readable format. This service is available through 10techno support.
🔕
Right to Opt Out of Marketing Communications
You can unsubscribe from promotional emails or notifications at any time. You may also do so through our support team.
10techno is not intended for anyone under 18. We do not knowingly collect data from or allow account creation by minors.
- Age verification steps are taken at the time of registration.
- KYC documents are verified in cases of suspected activity.
- If we discover that a minor has created an account, that account will be closed immediately and all associated data will be permanently deleted.
- If parents discover that their child is using 10techno, please notify our support team immediately.
A note for parents — please keep parental controls active on your devices. 10techno is committed to protecting minors and fully supports families in their efforts to do the same.
10techno may update this Privacy Policy from time to time — when new services are launched, when laws change, or when security technology improves. Any changes will follow the process outlined below:
- Members will be notified at least 7 days before any changes take effect.
- The "Last Updated" date at the top of this page will be changed.
- Your consent will be requested at login for any major changes.
- Previous versions will be archived and made available upon request.
Continued use of 10techno after an update takes effect will be considered acceptance of the revised policy. It is good practice to check this page regularly.